Browsing Tag shortage of staff
The Court of Justice rules on the possibility to consider the shortage of staff of the airport operator providing baggage loading services as an “extraordinary circumstance”
Despite the fact that there being an insufficient number of staff of the airport operator responsible for the operations of loading baggage onto planes may constitute an “extraordinary circumstance” according to Regulation No 261/2004, in order to be exempted from its obligation to pay compensation to passengers the air carrier whose flight has experienced a long delay on account of such circumstance is required to show that it could not have been avoided even if all reasonable measures had been taken and that it adopted measures appropriate to the situation to avoid the consequences thereof