March, 2024
aviation
Air transport. The Court of Justice rules on the concept of “signed agreement of the passenger”
In the event of cancellation of a flight by the operating air carrier, the passenger is deemed to have given her “signed agreement” to reimbursement of the cost of the ticket by a travel voucher where she has filled in an online form on the website of that air carrier, by which she chose such a means, to the exclusion of reimbursement by a sum of money, where that passenger has been able to make an effective and informed choice and, accordingly, to give informed consent to such reimbursement, which presupposes that the air carrier concerned has provided her, in a fair manner, clear and full information as to the various means of reimbursement available